You can place an order from our website www.ghizafoods.com or call 9999696345. We our available all 7 days from 8:00 AM to 10:00 PM.
Currently, we are delivering in Delhi, Noida & Gurgaon only. But soon we will be available to deliver in other cities too.
Yes, you can add another address for delivery by clicking on the Account panel. To add a proper delivery address, select the location on top left of the website.
We place in our greatest effort to only take orders of the product that we've got or can have available or are accessible with our suppliers. Within the rare event that the order is out of stock, we shall inform you as shortly if the same is accessible with us.
Ghiza Foods provides you the liberty to pick out your delivery time interval. Your order is going to be delivered with time selected by you.
To check your order status simply go to My Orders under the Account section. Still, if you have any queries about delivery, then please contact us at support@ghizafoods.com or call us at 9999696345.
Yes, we take bulk orders. Mail us at support@ghizafoods.com or call us at 9999696345 and specify your quantity, delivery date of the products you want to order.
Please review your order rigorously before submission. Just in case you'd wish to rethink your purchase, please do so among the primary ten minutes of putting the order. Please note that orders once packed cannot be canceled or refunded regardless of the mode of payment.
Your order confirmation email is sent to the email address linked to your Ghiza Foods Account immediately on placing an order. In case you didn’t receive it, please check the spam or junk folder in your email. If you still cannot find the confirmation mail, you may log into your Ghiza Foods Account and select 'My Orders' to view all of your orders. If the order you placed doesn't appear, the order was not successfully confirmed. You may also write to us at support@ghizafoods.com or call us at 9999696345 if you’re experiencing any difficulties in placing and / or confirming your order.
Go to My Order under your Account and check the status of your order. If you still have any queries, then please contact us at support@ghizafoods.com or call us at 9999696345.
We apologize for the inconvenience caused. Please contact our team at 9999696345. We’ll address your issue immediately.
Meat products can only be returned if: It is delivered after the expiry date. | The package has been modified or damaged during transit. | The item delivered is not what you placed an order for. If you are unhappy with your order, please raise your concern by reaching out to us at the time of delivery on 9999696345.
Coupon codes are not applicable on discounted products. However, if your cart also has products that aren't on discount and qualify for a promotional offer, you'll be able to apply the coupon code.
Yes, you need to create an account to purchase by simply giving us your phone number/ email address and delivery address.
To change your delivery address simply go to the account section and click on edit address. There you can also choose multiple delivery locations, but for adding an appropriate address we suggest you turn on the location so that it is easy to deliver your ordered products directly to your doorstep.
Click on the reset password in the account section and we will send you a password confirmation to your phone number or mail address.
We don’t use any antibiotics or chemicals to keep our meat fresh. Rather we believe in eating fresh foods and re-stock every day.
We always try to deliver the meat at the given time at your doorstep.
We have a contract with a local farm that supplies us with the quality raw meat to sell to our customers.
Yes, our meats are 100% Halal certified which tastes better any softer and you can always store the meats at a controlled temperature for a long period.
Meats should be stored for 4-5 days in a very temperature-controlled environment.
No.
We accept online payments through credit & debit cards, Net Banking, Paytm Mobikwik and almost all wallet, Google Pay, and cash on delivery.
Just in case your payment fails, your charges will be refunded automatically to your account within 7 business days.
All products you will order are GST included. So, no extra money will be charged from you.
We never store your payment information in our system whether it's your credit card or Paytm.
Once the refund process has been initiated from our end, the amount will be debited to your bank account within 6-7 business days. If you haven’t received your refund within 7 business days, please reach out to us at support@ghizafoods.com or call us at 9999696345.
The price might be a bit higher than the market but not that much higher. But we can ensure that we always sell better quality and more hygienic meats than markets to our customers.
We have made every effort to show the merchandise and colors as accurately as attainable. We don't guarantee or nor take responsibility for variations in footage and colors because of technical reasons.
From process to delivery, we tend to take demanding care at each step of the way to check that there aren't any quality considerations. However, if you continue to feel that there’s a lapse in quality from us, feel free to contact us at support@ghizafoods.com or 9999696345.
